From managing workers’ compensation claims to responding to employee accommodation requests and maintaining thorough documentation, this issue offers practical guidance to help pest management companies protect their businesses, support their employees, and avoid costly surprises.

Inside, you’ll find practical guidance on managing workers’ compensation claims from the moment an injury occurs.

According to human resources (HR) and safety specialists, the workers’ compensation decision tree following an incident should include acting quickly, documenting thoroughly, reacting with compassion rather than suspicion, and providing “light-duty” work when a technician can’t do their usual job for a period of time.

Providing real-world situations pest control businesses might encounter involving lifting restrictions, concerns about chemical exposure, and requests for schedule modifications.

This guide helps you find and hire qualified sales representatives by focusing on skills and abilities rather than just experience.